Terms & Conditions Of Service:

Change Of Safari
 If conditions necesitate, you reserve the right to change any arrangement and to cancel the carrying out of any scheduled safari. You also have a right to reject or request for any of our staff for a tour at any time. Your failure to join a tour, abandoning a tour before its completion or arriving after departure will not, whatsoever, qualify you for a refund.

Cancellation Of A Tour
You will be partially refunded if cancellation is done in writing within three months before the agreed upon safari begins. Refund on all pre-paid money will depend on fees charged by Hotels. Thus:-

1. You will be charged 50% on cancellation within a period of three months;
2. You will be charged 85% if it is within a week’s time;
3. And 100% charge within 48 hours.

Gorilla tracking permits charges will be deducted on every refund.
The company has the right to reduce the expenses incurred on the money so far received.

Alterations In Booking
In case you have met some difficulty and are unable to embark on your safari due to unavoidable circumstances, the company may transfer your booking to another party as long as the arrangements remains constant and other service providers, such as the hotels, can in the circumstances, accept the changes.

Accomodation
Where possible, we shall endeavor to arrange for you self-contained (bathroom and toilet within the private room) facilities depending on the nature of place and your budget.

Transport
The mode of transport will be arranged in consideration of the itinerary selected and the number of clients expected to undertake a safari. You will be provided with English tour guides. Should the need for another language speaking guide arise, please advise.

Traveller’s Insurance
You need to obtain travel insurance prior to your coming to Uganda. However local evacuation coverage can be offered by our company should a health emergency occur while on a safari. You can request for it while booking with us.

Liability
Access Africa Safaris accepts liability for its staff or agents if the company acts as an agent for its clients in all matters concerning accommodation, transport, safari and any other pre-arranged service but shall not be liable for any loss, injury or delay resulting from causes beyond the Company’s control. The company reserves the right to allow or employ any other capable safari company to offer part or all services to its client as had been agreed. Access Africa Safaris accepts no liability for any loss or damage to your baggage.

Viewing Animals
A gorilla permit gives you a guarantee to track gorillas in their natural habitat but not necessarily in a plain sight. You can take photograph and leave only hoof marks. There is no guarantee on viewing an animal of your choice.